Privacy Policy
How we collect, use, and protect your information
Last updated: June 2026
1. Introduction
leafy-stream is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when you:
- Complete enquiry forms on our website
- Request information about our services
- Subscribe to communications
- Correspond with us via email
This information may include your name, email address, and details about your energy requirements.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and approximate location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested services
- To communicate with you about your projects and our offerings
- To improve our website and services
- To analyse usage patterns and optimise user experience
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: Where you have given explicit consent for specific processing activities
- Contract: Where processing is necessary to fulfil a contract or take steps at your request prior to entering a contract
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal obligation: Where processing is required to comply with applicable laws
5. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With service providers who assist in our operations and are bound by confidentiality obligations
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, potential risks, and applicable legal requirements.
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request access to your personal information
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal information in certain circumstances
- Restriction: Request limitation of processing in certain circumstances
- Portability: Request transfer of your data to another organisation
- Objection: Object to processing based on legitimate interests
To exercise these rights, please contact us using the details provided below.
8. Security Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
leafy-stream
47 Greenway Business Centre
Bristol, BS1 4QR
United Kingdom
Email: [email protected]